Java related problems:

Problem:
You see a message that says "Sorry, your web browser is not Java enabled". What do you do?

Solutions:

2. Specify which browser installation on your computer should use the latest Java version that you installed. Click the computer's Start button, and open Settings -> Control Panel. Double-click "Java" to open the Java Control Panel. In the Advanced tab, expand the "Default Java for browsers" option, and make sure that each check box is checked.

IF YOU ARE USING THE MICROSOFT INTERNET EXPLORER WEB BROWSER:

3. Be certain that the Java Plug-in is Enabled In Internet Explorer 7. Open an Internet Explorer 7 browser window, pull down the Tools file menu, mouse-over "Manage Add-Ons", and choose "Enable or Disable Add-ons". In the window that loads, choose to "Show: Add-ons that have been used by Internet Explorer". In the list that displays, click "Java Plug-in 1.6.0_10" (or choose the latest Java version that displays in your list). If the Java Plug-in is not already enabled, click the Enable radio button under "Settings" at the base of the window. Click OK to save your change.

4. Pull down your web browser's Tools file menu, and select "Internet Options". In the Advanced tab, scroll down to the "Java (Sun)" option, and make sure "Use JRE for applet" is checked.

5. Visit the web page that contains the DesiPowerChat room using an alternate web browser such as Firefox, Google Chrome, Opera, Safari, Mozilla or Netscape. If you are able to load the DesiPowerChat room in an alternate web browser without issue, then the issue is likely caused by an Internet Explorer security setting. For information on working with Security Setting in Internet Explorer 7, which is the same as in Internet Explorer 6, please visit:

Working with Internet Explorer 6 Security Settings

Setting Up Security Zones

6. Add the web site domain name where the DesiPowerChat room is located to your Internet Explorer "Trusted sites" list (Tools menu -> Internet Options -> Security tab). Set the security level for your "Trusted sites" list to "Low". You may also need to add "*.desipowerchat.com" to your "Trusted sites" list.

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Knowledgebase

Clearing your computer's Java cache

Sometimes clearing your computer's Java cache setting helps eliminate some issues within Java.

Follow these simple steps to clear the cache settings:

1. Open your computer's Control Panel, and double-click "Java".  

2. Under the "General" tab, in the "Temporary Internet Files" section, click the "Settings" button.  

3. Click the "Delete Files" button.  Check the boxes for "Applications and Applets" and the check box for "Trace and Log Files", then click the "OK" button.

4. Restart your computer.